Privacy Policy

Last updated: 25 September 2026

MWR Translations (“MWR Translations”, “I”, “me” or “my”) is committed to protecting your privacy and handling your personal information responsibly.

MWR Translations provides professional Polish-English translation and interpreting services, including legal, medical and public-sector language services.

This Privacy Policy explains how I collect, use, store and protect personal information when you visit my website, contact me, request a quotation or make an enquiry about my services.

1. Who I am

MWR Translations
Website: https://mwrtranslations.com/
Email: office@mwrtranslations.com

For data protection purposes, I am responsible for the personal information collected through this website and in connection with enquiries about my services.

2. Information I may collect

Depending on how you contact me, I may collect:

  • your name;
  • email address;
  • telephone number;
  • organisation or company name;
  • details about the translation or interpreting service you require;
  • information included in your enquiry or quotation request;
  • correspondence between you and MWR Translations;
  • technical information such as IP address, browser type and device information where collected through website analytics or security tools.

Please do not submit sensitive personal information through the website enquiry form unless it is necessary for your enquiry.

3. How I use your information

I may use your personal information to:

  • respond to enquiries and quotation requests;
  • communicate with you about requested services;
  • provide translation and interpreting services;
  • arrange and administer bookings;
  • manage client and business relationships;
  • issue invoices and process payments;
  • maintain business and accounting records;
  • improve my website and services;
  • measure the effectiveness of advertising and marketing activities;
  • protect the website against fraud, misuse and security threats;
  • comply with legal and regulatory obligations.

4. Lawful bases for processing

Depending on the circumstances, I may process your personal information because:

  • it is necessary to take steps at your request before entering into a contract;
  • it is necessary to perform a contract with you;
  • I have a legitimate interest in responding to enquiries, managing my business and improving my services;
  • I am required to comply with a legal obligation; or
  • you have provided consent where consent is required.

Where I rely on consent, you may withdraw your consent at any time.

5. Website enquiries and quotation requests

If you submit an enquiry or quotation request through my website, the information you provide will be used to respond to your request and, where appropriate, provide you with a quotation or information about my services.

Your personal information will not be sold or rented to third parties.

6. Marketing, analytics and advertising

MWR Translations may use website analytics, advertising and conversion-tracking technologies to understand how visitors interact with the website and to measure the effectiveness of advertising campaigns.

These services may include technologies provided by third-party platforms such as Google and LinkedIn.

These technologies may collect information such as browser or device information, website interactions and online identifiers.

Where consent is required for cookies or similar technologies, the appropriate consent mechanism will be used.

7. Who I may share information with

Where necessary to operate my business or provide services, I may share personal information with trusted third-party service providers, such as:

  • website and hosting providers;
  • email and communication providers;
  • payment providers;
  • accounting or administrative service providers;
  • advertising and analytics providers;
  • professional advisers;
  • clients or organisations where this is necessary to provide the requested service or fulfil a contractual obligation.

I will only share personal information where there is a lawful basis for doing so.

8. International transfers

Some third-party service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

9. How long I keep your information

I will only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including where information needs to be retained to meet legal, accounting or reporting requirements.

Different types of information may therefore be retained for different periods.

When personal information is no longer required, it will be securely deleted or otherwise disposed of.

10. How I protect your information

I take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

11. Your rights

Depending on the circumstances and applicable law, you may have the right to:

  • request access to the personal information I hold about you;
  • ask for inaccurate information to be corrected;
  • request deletion of your personal information in certain circumstances;
  • request restriction of processing in certain circumstances;
  • object to certain processing;
  • request transfer of certain personal information to another organisation;
  • withdraw consent where processing is based on consent.

You also have the right to object to direct marketing.

To exercise any of these rights, please contact me using the email address provided above.

12. Complaints

If you have any concerns about how I handle your personal information, please contact me first so that I can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has not been handled in accordance with applicable data protection law.

ICO website: https://ico.org.uk/

13. Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to my services, website, technology or legal requirements.

The latest version will be published on this page together with the date it was last updated.

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